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Conditions générales de ventes

All parts found on our website are unique. We update our site regularly but it is possible that this part of the site is already sold. That's why we offer on our site only can reserve a jewel in terms of its availability in stock. To book a gem, you must send us an email to contact@el-ea.com specifying the jewel you want with the price without the postage and your address and phone number. You can also contact us by phone at +33 (0) 611 480 541.
Your jewelry is shipped upon receipt of your payment.

Price and shipping :

The prices quoted are inclusive but excluding shipping.

Payment methods :

By check or money order before sending the package to our address.
Possibility of payment by bank transfer, please contact us for it to get our bank details.
All orders are payable only in euros.

Shipments of jewelry :

The amount of postage is 10 euros per item for France.
Costs are counted by item and not per item. Our jewelry is mailed in Colissimo acknowledgment.
If multiple items ordered on one purchase order are subject to two (or more) items (different addresses or dates), you must add shipping for each additional shipment.

For destinations other than France, please contact us beforehand.

Shipping :

Right of withdrawal:

The consumer has a period of 7 days to return, at its expense, the products do not suit him. This period starts from the date of delivery to the consumer's order.
All returns must be reported in advance by sending an email to contact@el-ea.com or call +33 (0) 611 480 541.

Returned products must be shipped in their original packages. Items returned incomplete, spoiled or damaged, soiled or have been worn by the customer will be returned or refunded and will be returned at your expense.

This right of withdrawal is without penalty, except for return postage. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of monies paid, or exchange the product. In the case of an exchange, the return will be at the expense of the consumer.

Upon exercise of the right of withdrawal, the consumer will be reimbursed within 15 days.
The consumer will then be refunded by a credit to his bank account (secure transaction) if paid by credit card or check in other cases.

 

 

Siren : 491 468 567 - - Frédéric Mertz - Tél. : 06 11 48 05 41

El Ea, créateur de bijoux artisanaux originaux en pâte de cristal (pâte de verre) en Saône et Loire (71) vous fait découvrir toutes ses créations, réalisées suivant la technique de la fusion du cristal à la cire perdue. Découvrez à travers cet art nouveau un large choix de pendentifs et parures en cristal ou argent mariés à des camées ou émaux d’art.